Return Policy

1. Introduction

This Return Policy explains how returns apply to the digital services provided byAmifi through its mobile application and website.

2. No Returns for Digital Services

• Amifi provides digital, subscription-based services only. We do not sell physical goods.
• Digital services, once activated and accessible, cannot be returned in the traditional sense. Accordingly, a conventional product return process is not applicable.
• Any concerns regarding quality of service, billing, or access should be raised with our support team at [email protected], and we will work with you to resolve the issue in line with our Cancellation & Refund Policy.

3. Plan Upgrades and Downgrades

Users may upgrade or downgrade their subscription plan, where available, from within the app or by contacting support.

Unless otherwise specified, plan changes will take effect from the next billing cycle. Immediate upgrades that provide additional features may be charged on a pro-rated basis, as per the rules of the payment gateway or app store.

Plan changes do not entitle users to refunds for any unused portion of the current billing period, in line with our non-refundable subscription terms.

4. Relationship with Other Policies

This Return Policy should be read together with our Cancellation & Refund Policy,Shipping Policy, Terms & Conditions, and Privacy Policy.

4. Contact Us

For questions regarding this Return Policy, please contact: [email protected]

Formal entity and contact information

Amifi Fintech Labs Private Limited (Amifi™)
Unit 101, Level 1, Tiffany Building
Hiranandani Estate,
Ghodbunder Road,
Thane - 400607